Printer FAQ

Training | Remove a Paper Jam from your Device

Solution Overview

If your device has a paper jam, follow the instructions your smart panel provides. If the problem persists restart your device. If the error still isn’t cleared log a service call on m2.ie

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If our FAQ videos didn’t answer your question please contact us on (061) 303 666 | (01) 6111 025 | [email protected].

Training | Scan to Folder

Scan to Folder Configuration Tool is a tool for Windows that creates a shared folder as the destination on the computer for scanned documents and registers it in the device address book.

Download Guide

Training | How To Add Staples

Solution Overview

Learn how to replace staples in your Ricoh Device

Training | How to do a SC Reset

Solution Overview

You will need the following code to do the reset, Reset Code: 806182

Training | How to Fix an Image Issue with a Copy or Scan

Solution Overview

Window cleaner can be used to clean the scan area of your device.

Training | How to Get A Print Copy Count

Solution Overview

If you need to get an accurate reading of how many prints your device has completed then please follow the instruction in this video

Printer FAQ

Training | Remove a Paper Jam from your Device

Solution Overview

Talk To Us

Training | Scan to Folder

Training | How To Add Staples

Solution Overview

Training | How to do a SC Reset

Solution Overview

Training | How to Fix an Image Issue with a Copy or Scan

Solution Overview

Training | How to Get A Print Copy Count

Solution Overview

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